|
Wherever you are, our store will always be just around the corner, with a catalog of over three thousand products. Our specialized sales team treat each order with the same care and attention, and in a matter of two or three days they'll ensure that CD, DVD, skirt, shawl, shoes… will be on your doorstep, and you'll be ready to dive deeper into the world of flamenco. More than twenty thousand customers all around the world already shop at the Flamenco-world.com store. · International delivery service in 48-72 hours.
Flamenco-world.com has its headquarters in Madrid, Spain. Our currency of reference is the euro, but the shop is available in euros, U.S. dollars and yens. If you live in the United States or any other country not belonging to the European Union, you can make your purchases in dollars. The prices are exactly the same and the variations are always due to the exchange rate. If you wish to change currencies, you can click on the upper left-hand corner of the screen.
Flamenco-world.com is in English, Spanish and Japanese with identical catalogue. If you wish to change languages, you can click on the upper right-hand corner of the screen.
You can choose between credit card, check or bank transfer Credit cards: Flamenco-world.com accepts payment by Visa,
MasterCard and American Express. Bank checks: You may send us a check drawn
on any bank in the world, in the local currency, Euros or United
States dollars. The amount of the check should correspond to the
dollar, Euro or Yen amount appearing on your order. Please send your check to: FLAMENCO-WORLD.COM Bank transfer: As soon as we receive notification that the transfer has arrived, your order will be processed. Please don't forget to provide your name and order number when you make the transfer. Bank transfer details: Paypal: We accept payment with Paypal. If you are registered with Paypal, you can choose Paypal as payment method. Just follow the online instructions to proceed with your order.
Flamenco-world.com guarantees that all of the transactions we support are 100% secure; no additional amount will ever be charged to your card. With more than ten years of experience behind us and thousands of satisfied customers all over the world we can guarantee that our online shopping system is totally secure. All of the information you provide us when placing an order is processed according to current data protection legislation. The transmission of all personal details is carried out using a secure environment. Our server uses a secure link where information is encrypted, thus preventing any unauthorized access to this data.
How to find out the cost of delivery? Follow the steps to make an online order and choose the products you would like to purchase. In the last step, once you have written your full address, the system calculates the delivery cost. Once you have seen the cost of delivery, you may still erase your order without any obligation to purchase. Shipping takes approximately 2 to 3 working days. Delivery takes 48-72 hours. On-line order tracking service:
To search for a product at our store there's no need to sign in. Just type the product title or artist in the search window to check the list of available products. If you don't find the product you're looking for using our search engine, please don't hesitate to contact us
There are never any additional charges for orders sent to European Union addresses. Orders sent to addresses outside the European Union may incur a supplementary charge for customs duty in some cases. This additional amount corresponds to the import taxes laid out in each country's current legislation, and varies according to the country, type of product and the total cost of the order. Flamenco-world.com cannot accept responsibility for payment of import duty. For information about your country's legislation, contact the Customs Office corresponding to the postal address for the order.
Credit cards will always be charged with Euro amounts, though the customer's account will always reflect the cost in the underlying currency. Thus for customers outside of the European Union a small fluctuation may occur in the amount (benefiting customer or vendor) due to movements in the currency exchange rate at the moment of charging the amount to your card. In general this variation is a matter of no more than a few cents.
Your order will be charged to your card account as soon as the selected products are available. Orders for made-to-order products: In the case of hand-crafted products like dance shoes, guitars etc., the order must be paid for in advance. We inform in every pruduct's information about the average delivery dates, but you will always be kept informed throughout the process of manufacture about the expected delivery date of your order. This will by via e-mails from the online store itself.
The maximum deadline to request returns is within 7 calendar days of receiving the order. Flamenco-world.com will carry out exchanges or returns as long as it is communicated to our Customer Service Department. This step is essential, no matter what the reason is for the return. You may do so with the following advise us, by e-mail or by calling + 34 91 360 08 65. Our timetable for customer service by phone is from 9 a.m. to 4 p.m., Monday to Friday. FLAMENCO-WORLD.COM IMPORTANT: Remember to write the name of the sender and order number on the outside of the package. The circumstances which may bring about a return are the following: • If you are not satisfied with the product
you have ordered: • Faulty product: • Product which, by error, is not the one
ordered: • Gifts: • Made-to-order products: No cancellations are accepted for purchases of shoes,
skirts, dresses, castanets and/or shawls after 72 hours of placing
the order by virtue of Spain’s Article 45 of Law 7/1996,
from 15 January 1996, on the Regulation of Retail Commerce. IMPORTANT:
Remember you can contact us with any comments, queries or suggestions. We'll be happy to hear from you, and are here to help you in any way we can. Flamenco-world.com Fax:
+ (34) 913659942
Contact Flamenco-world.com to obtain personalized rates and shipping terms. Our experienced sales team will study your needs, and can provide personalized advice to help you choose the products best suited to your clients, whether they are hand-crafted products, guitars, CDs or multimedia items. Many of the leading academies and stores in Europe, America and Asia already buy from Flamenco-world.com. For special orders please contact: special
orders
The color system may be NTSC or PAL. If your VCR utilizes the PAL system you won't be able to watch videos using the NTSC system and vice-versa. NTSC Countries. NTSC is the habitual color system in the U.S., Canada, Mexico and Japan, although some more modern players are compatible with both systems. PAL Countries. Argentina, the U.K. and Spain use the PAL system, although some more modern players are compatible with both systems. PLEASE NOTE: If you don't know which video system operates in your country visit the following page: PAL and NTSC countries |
||||||||||||||||||||||||||||||||||
| ||||
|
Home | Contact | Advertising | ||||